BSI, the global authority in information security standards has certified that MyDentalPlan Healthcare ensures confidentiality, availability, and integrity of its information assets.
|Own your data||Does not sell or share your data with any third party|
|View your data||Follows stringent policies to ensure data isn’t compromised at any step|
|Access your data||Does not send you messages without your permission and sends with an option to opt out any time|
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MyDentalPlan Healthcare ensures,
At MyDentalPlan Healthcare, data security is the core of every decision we make,
What is MyDentalPlan Healthcare’s view on data security and privacy?
At MyDentalPlan Healthcare, data security and privacy is one of the foundational pillars of our company and is implemented at the core of every product and service.
Healthcare data is the most sensitive information about you and therefore you must receive appropriate protection. Which is why, MyDentalPlan Healthcare collects or uses any personal or sensitive personal information belonging to you only and after receiving appropriate and clear consent from you. Further, we understand that people change their minds, so no consent is permanent and our systems are built with the flexibility so that any consent given can later be revoked.
What data does MyDentalPlan Healthcare have?
First most, our data is stored with 256 bit encryption. Secondly, we are an ISO27001:2013 certified company. This is the most recognized and stringent information security certification that validates a company's efforts on protecting data and all kinds of information assets.
We have two distinct data sets.
I am a doctor using your Patient Management Software, what kind of access do you have to my data?
MyDentalPlan Healthcare does not have access to the data stored in the Patient Management Software.
If you don’t have any access to data, how can you send appointment confirmation or feedback collection SMSes to walk-in patients?
We have built a technology that enables YOU to send the SMSes. Therefore, while our system initiates and sends the SMS, they are sent by you explicitly when you allow the system to do so. All of this is done via an automated system with no human involvement or intervention possible.
How does MyDentalPlan distinguish between walk-in patients and patients who come to me by booking via your website or app? For both of them, what data can you access?
Thousands of patients and providers trust us with their data since we take this responsibility extremely seriously and strive to make MyDentalPlan Healthcare the safest place for your health data.
We maintain a very clear distinction between data sets that pertain to users who directly visit MyDentalPlan.in (“Online Patients”) and those who visit a clinic (walk-in patients). We have separate infrastructure and firewalls that prevent MyDentalPlan.in from accessing any data.
A walk-in patient received marketing communication from MyDentalPlan Healthcare. How is this possible?
While there is no way this walk-in patient received promotional communication from MyDentalPlan Healthcare, however, the only possibility is that this walk-in patient at your clinic later on independently visited MyDentalPlan.in and signed up for any of our services.
My patients have been receiving marketing communication from other healthcare companies after registering at my clinic. Do you sell data?
Never. MyDentalPlan Healthcare does not sell any patient data for both walk-in patients or for online patients with any third party. Furthermore, we also do not allow third parties to market to any user of MyDentalPlan Healthcare through us. We are not responsible for any promotional communications received by patients and recommend that you should ask the patients to immediately report such marketing campaigns to TRAI for necessary action by the regulator.
Have you ever faced a data breach?
Never and MyDentalPlan Healthcare will continue to work very hard to make sure that data stored with us remains secure.
Is my data really safe with MyDentalPlan Healthcare?
Absolutely. MyDentalPlan Healthcare is amongst the safest places for you to store your healthcare information and that of your patients. We have a variety of measures that protect your data, some of which are: Encryption